Frequently Asked Questions

Account opening is very easy. Just need to click Sign Up and enter some initial details for opening account. After that you need to verify your email address and that's ready to go. Merchants will need to fill in registration form and submit relevant documentations as part of our onboarding practicalities to satisfy the compliance requirements by the Monetary Authority of Singapore.

A batch payment is when you send payments to multiple recipients in a single batch, rather than processing each one individually. Our mass payments method allows you to create and send multiple transactions to multiple receivers in various currencies with a single payment. We also have an API solution for companies who have substantially large volumes.

Yes, it is possible to pay out in several currencies. If you have a specific requirement, please contact us.

We will process the payments as soon as we receive the funds from you. Once processed, it typically takes from a few hours to a few days depending on the country and currency you are sending to.

It is real-time exchange rate provided by different payment schemes.

The Cut-off time is 5 pm Singapore standard time. After this cut off, we will process within the next working day, as quickly as we can.